Use Cases & Solutions
How Heep Works: From Missed Call to Confirmed Booking in 2 Minutes
Heep turns every missed call into a confirmed booking in under 2 minutes, 24/7. See how the AI assistant for restaurants works, step by step.
Category
Use Cases & Solutions
What Heep actually does, channel by channel, in a restaurant.
20 posts · Page 2 of 2Posts in the category Use Cases & Solutions
Use Cases & Solutions
Instagram DM × Heep: reply to 100% of your messages in under a minute, 24/7
Heep replies to every Instagram DM at your restaurant in under a minute, 24/7, in the guest's own language. Stop losing bookings to unanswered messages.
Use Cases & Solutions
Heep Customer Profile: The AI Memory That Brings Your Regulars Back 2.3× Faster
How Heep’s AI memorizes preferences, allergies and history for each guest — across every channel — turning one dinner into a 2.3× faster return rate.
Use Cases & Solutions
Last-minute cancellations: Heep refills the table in 4 minutes (instead of losing it)
1 in 6 bookings cancels at the last minute, 60% within 24 hours. See how Heep refills the table in under 4 minutes — automatically, across 6 channels.
Use Cases & Solutions
While Your Restaurant Is Closed: Heep Captures the 62% of Requests No One Handles
62% of reservation requests come in after hours. See how Heep follows up every missed call by message, answers every DM and WhatsApp — even at 2am — and briefs your team every morning.
Use Cases & Solutions
Restaurant marketing 2026: your richest CRM is hiding in your conversations
Your richest customer file is buried in your calls and DMs. 5 restaurant marketing levers to capture it and drive £2,750+ in recurring monthly revenue.
Use Cases & Solutions
Restaurant WhatsApp campaigns: 12× more replies than email — without spamming your guests
WhatsApp opens 5× more than email. How Heep automates your restaurant campaigns: opt-in, approved Meta templates, dormant re-engagement, revenue lift.
Use Cases & Solutions
Friday 7pm–11pm: what Heep handles while you work the floor
1 in 3 calls go unanswered during peak service. The behind-the-scenes of a Friday night, and the Heep playbook to stop losing reservations.