Guides, use cases and the real challenges of running a restaurant: what we learn alongside the restaurants that use Heep.
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87% of your guests search online before booking, and 85% of requests arrive outside service hours. Here’s the restaurant marketing that actually converts in 2026.
Average restaurant occupancy fell to 58 % in 2025. Six concrete, quantified levers to push it to 75 % and triple your net margin in 90 days.
Beyond the till, four tools quietly shape 30% of your margin: bookings, messaging, no-shows, loyalty. The 2026 stack, decoded brick by brick.
Your terrace doubles your covers, and triples your lost bookings. €12,000 vanished per summer for an 80-cover restaurant. Here's the bill, and the fix.
Footfall -2%, ticket +9%, 200,000 unfilled jobs: the 6 signals reshaping restaurants in 2026 and the 3 calls operators need to make now.
WhatsApp Business is your restaurant's highest-converting channel, if you reply. See how Heep handles inbound messages 24/7, in the guest's own language.
Zenchef review 2026: an honest take on the strengths and limits of the French booking leader, with a side-by-side comparison vs TheFork Manager, SevenRooms and OpenTable.
35% of booking emails sent to restaurants go unanswered within 24 hours. Here is how to automate email replies without losing your restaurant’s tone.
Your guests message on WhatsApp, then call, then email. Heep merges all channels into one thread per guest — no context lost, no duplicate replies.
Your iPhone guests already write to you in iMessage, on the number you display. What that changes on the restaurant side, and what Heep actually handles on that channel.
SevenRooms: 7 underused features most restaurants miss — auto-tags, lifecycle emails, shift constraints, two-way SMS. Practical guide for 2026.
Ready-to-use templates, sorted by star rating and topic. Pick the tone, change two words, paste the reply into Google Business Profile.